HISTORY AND SUSTAINABILITY

Commitment to Sustainability

The pride of being Magellanic moves us.

It inspires us to evolve, to forge connections and strive for greater achievements each day.

Guided by a commitment to sustainability, our actions seek to minimize the impact on our precious environment.

Motivated by our natural surroundings, we approach our work with a profound love for this remote coastal city, treating it as our most sacred treasure.

We are Costaustralis.

OUR TEAM

We are primarily locals who take great pride in our city and its environment, committed to sharing our cherished treasure. We contribute to the development of our city by working with people who are permanent residents of Puerto Natales and integrating principles of gender equity, labor inclusion and non-discrimination. Our team is predominantly made up of women, who stand out for conveying an authentic Patagonian identity and culture.

OUR SUPPLIERS

Our primary sourcing commitment lies with local suppliers. We proudly offer locally grown products in our Lounge and Restaurant, supporting the economic development of Puerto Natales and its small business owners. Our guests also have the opportunity to taste authentic flavors and products that are characteristic of this region.

OUR COMMUNITY

Our commitment to the community of Puerto Natales inspires us to showcase emerging tourist, gastronomic and artistic ventures in our city, offering support to budding local entrepreneurs through our marketing actions. Likewise, our merchandise is made by local artists, allowing us to convey the soul of Patagonia through their creations and offer meaningful gifts, imbued with the spirit of our region.

WE CARE FOR THE ENVIRONMENT

We are dedicated to continuous innovation in our operations, constantly seeking new and improved ways to protect the environment. During their stay, guests may opt to:
✔ Have water served in reusable containers and by dispensers, through which we have effectively eliminated the service of single-use plastic bottles.
✔ Enhance their experience with the convenience of digital tools such as our digital check-in/out option, QR codes in the restaurant and internal communication via WhatsApp, among others. Through these initiatives we have significantly reduced our use of paper.
✔ Use eco-friendly bathroom toiletries conveniently arranged in bulk containers, minimizing the consumption of plastic.
✔ Efficiently manage energy consumption with our self-controlled LED lighting system, equipped with an economizer feature available in every room.
✔ Have linens washed at intervals exceeding the typical daily frequency as a standard practice.
✔ Use our bicycles as a sustainable mode of transportation to explore our city and its surroundings.